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SHIPPING & RETURNS
SHIPPING POLICY
We aim to get your order to you as quickly as possible.
Processing Times
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Orders are processed within 1–3 business days.
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Orders placed on weekends or public holidays will be processed on the next business day.
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During product launches, sales or holiday periods, processing times may be slightly longer.
Shipping Within Australia
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Standard Shipping: 3–7 business days (depending on your location).
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Express Shipping: 1–3 business days (where available), if chosen by you.
Shipping costs are calculated at checkout based on your delivery address and selected shipping method.
International Shipping
We ship to selected international destinations.
Delivery times and shipping costs vary depending on your location. Please note that international customers are responsible for any customs duties, taxes or import fees imposed by their local authorities. Postage will be determined upon address being provided. Please email hello@latenightclothing.com to enquire as to postage fees.
Delivery Delays
While we work with trusted delivery partners, delivery timeframes are estimates only. We are not responsible for delays caused by couriers, customs processing, severe weather or other events outside our control.
If your parcel appears to be delayed or missing, please contact us at hello@latenightclothing.com, and we'll do our best to assist.
RETURN & EXCHANGE POLICY
We want you to love your purchase. If something isn't quite right, we're here to help.
Exchanges
Need a different size? We're happy to exchange eligible items (subject to stock availability). Additional postage charges will apply.
If your requested size is unavailable, we'll offer a store credit or refund where applicable.
Faulty or Incorrect Items
If you receive a faulty, damaged or incorrect item, please contact us within 7 days of receiving your order.
Please include:
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Your order number.
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A description of the issue.
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Clear photos of the item.
If the item is confirmed to be faulty or we have made an error, we'll cover the cost of return shipping and provide a replacement, exchange or refund in accordance with Australian Consumer Law.
Non-Returnable Items
For hygiene and quality reasons, we cannot accept returns on:
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Gift cards.
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Final sale or clearance items (unless faulty).
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Items that have been worn, washed, altered or damaged after delivery.
Refunds
Once we receive and inspect your return, we'll notify you of the outcome.
Approved refunds will be processed to your original payment method within 5–10 business days. Please note your bank or payment provider may take additional time to process the refund.
Original shipping charges are non-refundable unless the return is due to our error or the product is faulty.
Australian Consumer Law
Nothing in this policy excludes or limits your rights under the Australian Consumer Law. If a product has a major fault, you are entitled to a replacement, repair or refund as provided by law.
Contact Us
If you have any questions about shipping, returns or your order, we'd love to help.